Privacy Policy

Introduction

At Buronga Press Pte Ltd (“we”, “us”, or “our”), we value and respect the privacy of the people we deal with and are committed to protecting your personal information and complying with all applicable privacy laws and regulations.

This Privacy Policy explains how we collect, hold, use, and disclose your personal information when you visit our website, place an order, or interact with us.

By using our website, you agree to the terms outlined in this Privacy Policy and consent to our collection, use, disclosure and handling of your personal information.

 

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Information you provide when contacting us
  • Website usage information collected through cookies and analytics tools

Payment information is processed securely by third-party payment providers. We do not store your full payment card details.

How We Collect Your Information

We collect your personal information directly from you when you:

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about your orders
  • Improve our website, products, and services
  • Detect and prevent fraud
  • Send marketing emails and promotional offers where permitted by law

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

Sharing Your Information

We may share your personal information with trusted service providers in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information and take reasonable steps to ensure these third parties are bound by strict confidentiality and privacy obligations. For example, we may disclose your personal information to:

  • Secure online payment processors (Stripe)
  • Shipping and logistics providers (Australia Post, DHL Express)
  • Email marketing platforms
  • Website hosting and analytics providers
  • Professional services advisors

Buronga Press does not sell or rent your personal information to third parties for marketing purposes.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support marketing activities.

You can adjust your browser settings to refuse cookies, although some parts of the website may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Contact Us

If you have privacy-related complaints or questions about our handling of personal information, please contact:

Buronga Press Pte Ltd
Email: info@buronga.com.au

We may require proof of your identity and full details of your request before we can process your complaint. Please allow up to 21 days for Buronga Press to respond to your enquiry or complaint.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.